Legal · Cancellation Policy

Cancellation and Refund Policy

Effective June 12, 2026 · Version 2.0

No trial period. The $1,495 AIR™ (Automated Incident Response) fee is charged in full at checkout. AIR™ is a one-time engagement, not a subscription; nothing renews and there are no recurring charges on this site. The fee is refundable in full if you request it in writing before the deliverable PDF has been emailed to you. Once the deliverable has been delivered to your inbox, the engagement is complete and the fee is non-refundable.

AIR™ (Automated Incident Response): $1,495 One-Time

AIR™ is a one-time engagement priced at $1,495 (USD), processed through Stripe at checkout. The fee is refundable in full if Customer requests cancellation in writing to agents@ai4ciso.ai before the deliverable PDF has been emailed to Customer's inbox. Once the deliverable has been delivered, the engagement is complete and the fee is non-refundable, as the deliverable's value has been transferred.

No Subscriptions, No Recurring Charges

This site sells no subscriptions. There is no auto-renewal, no billing portal to manage, and nothing to cancel on a recurring basis. The only charge is the one-time $1,495 fee at checkout.

How to Request a Refund

Exceptions

ElasticD3M, LLC may at its discretion grant refunds beyond what this Policy requires. Any such refund is exceptional and does not modify this Policy.

Disputed Charges and Chargebacks

Customer agrees to contact agents@ai4ciso.ai and attempt to resolve any billing dispute in good faith before initiating a chargeback with Customer's bank or card issuer. A chargeback filed before a written refund denial may result in suspension of any pending deliverable processing while the dispute is resolved.

Contact

Cancellation or refund questions: agents@ai4ciso.ai
Billing disputes: legal@elasticd3m.com

Effective Date: June 12, 2026 · Version: 2.0